Operations team

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Revision as of 07:44, 22 September 2012 by en>Will (→‎Operations Team Members)
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The operations team is a committee recruited by the board in order to manage the day-to-day operations of HeatSync Labs.

Operations Team Members

Chair (Board Member)

  • Will Bradley

Facilities

  • General
    • Austin K
  • Welding
    • Austin K
  • Laser
    • Nate C
  • Metal Shop
    • Jasper N
  • Wood Shop
    • VACANT
  • 3D Printing
    • Ryan R
  • Electronics
    • Jacob R
  • Microcontrollers
    • Jacob R
  • Music
    • Chad S
    • Ryan M
  • IT, AV and Doors
    • Will B
    • Ryan R
    • Jeremy L

Website Programming

  • Will B
  • Ryan R

Blogging

  • Jacob R
  • VACANT

Social Media

  • Jacob R
  • VACANT

Photography

  • Ryan R
  • VACANT

Design

  • VACANT

Resource Manager

  • In charge of Tear Apart Nights
  • Handle incoming items (donations,
  • Handle outgoing items (recycling, auctioning, donating, trashing)
  • Inventory management (resource tracking, sellable item tracking, toolshare, with IT's help)
  • Responsible for space (organization, cleanliness)
  • Manage storage (onsite, offsite)
  • Submit orders to Treasurer
  • Policies/guidelines, lab safety, waivers, signage
  • Facilities management
  • Tool buildouts/installation
  • Utilities management (with treasurer's help)

Editor

Also see: Office of Editor HowTo

  • Blog management
  • Creating content
    • Photojournalism
    • Written journalism
      • Regularly published focus pieces
        • Monthly news stories (focused articles)
        • "Happening this week" (photos of wacky things that happened)
        • Project updates
  • Publicization and evangelism
  • Copyediting, review (with marketing help)
  • Wiki content
  • Publishing official documents (with help of secretary)

Marketing/PR

Also see Office of Marketing/PR HowTo

  • Monitor press via google alerts, add to Press page
  • Facebook, Twitter (social media management)

I want to see like 3-4 tweets a day. Maintain a default schedule of tweets at least a week out, and then add/edit that as we find things. Also want to see the heatsync acct logged in on your phone so you get messaged with @messages and can respond accordingly

Posts in the order of importance:

  • posts advertising our big events, monthly events, thursday talks 7

days before, 3 days before and day of

  • post for weekly events day of
  • posts of events WHILE they're happening - IE cool photos and updates

of stuff while it happens at lab

  • find good exciting stuff in our stream

--from our local hackers --from other hackerspaces, other cool projects people are working on

  • do posts of new tools we got, or do posts of old tools no one knows

about. With pictures

  • find projects and pictures from flickr camera and at the space to be

talking about

  • Not too sure what to do with already popular links (hackaday, make,

ada, etc), on the one hand they're kind played, on the other theyre perfect for aspirational makers--your discretion


  • Promote HeatSync
  • Ensuring sales items are displayed well (tables/sales are pretty)
  • Branding/Image/Logo/Elevator Pitch (consistency, applied everywhere)
  • Swag, Collateral, promo/info materials
  • Sales
  • Final review of content?
  • News/PR contacts
  • Demographics, marketing to the right crowd
    • Obtain marketing lists
    • Metrics/Analytics/Effectiveness
    • Conversion & Retention
  • Looking into other/new media, outlets, news, press

IT

  • Server/website/email/wiki/docs design/implementation/support/management
  • Web development and design (with marketing help)
  • eCommerce (with treasurer account)
  • Online account management (passwords, integration)
  • Computer/hardware design/implementation/management/support
  • Network support
  • Webcams, twitter bots, etc
  • Physical security (with resource manager)
  • Public notification of outages/downtime
  • Technological recommendations/reviews/ordering (with resource manager and treasurer)
  • Technical training
  • On call?

Future Position Ideas

  • Education - I see a real need to coordinate all our presentations and knowledge into modules which we can continually refine.
  • Facilities Management - Setup, repair and oversight of all our facilities needs.
  • Fundraising - With a goal of seeking out all avenues of possible fundraising possibilities and championing fundraising events.
  • Safety - I foresee a real need here as we begin to obtain large industrial equipment to create safety guidelines and training procedures.