How to Run HeatSync Labs
This is a list of responsibilities (what is expected of the position), as well as a knowledgebase of how to practically accomplish those responsibilities.
Champion
- Physical face of HeatSync, primary contact point
- Present for most events
- Host/life of the party
- Leader
- Checks/Balances (treasurer, etc)
- Vision, on track and clearly conveyed, the "why"
- Set and clarify expectations of positions
- Understand/track all aspects of HeatSync
- Accountability, Follow-up
- Empower/motivate
- Delegator
- Focus
- Mediate
- Communication (to/from board, to new people "no wallflowers!", connect people, to partners, getting and keeping contacts)
- Decider
- Clarity
- Soliciting for membership
- Presentation
Resource Manager
- In charge of Tear Apart Nights
- Handle incoming items (donations,
- Handle outgoing items (recycling, auctioning, donating, trashing)
- Inventory management (resource tracking, sellable item tracking, toolshare, with IT's help)
- Responsible for space (organization, cleanliness)
- Manage storage (onsite, offsite)
- Submit orders to Treasurer
- Policies/guidelines, lab safety, waivers, signage
- Facilities management
- Tool buildouts/installation
- Utilities management (with treasurer's help)
Treasurer
- Manage bank accounts (with accountant's help)
- Collect dues and monetary donations
- Initiating and revoking memberships (with secretary's help)
- Timely updates to the board
- Taxes, IRS communication
- Collecting receipts for sales
- Delivering receipts to donators, with tax exempt notification (as easy as possible)
- Improving sales process to make it easy for customers (with IT/Marketing help)
- Set up accounts with vendors
- Purchasing (processing orders)
- Capital value (asset tracking with resource manager's help)
- Budgets
- Expenses (monthly/yearly)
- Building and debt management
- Accounts payable
- 501c3 status (account switchovers)
Secretary
- Initiating and revoking memberships (keys, documents, etc, with treasurer's help)
- Templatize meeting minutes, make minutes easy
- Agendas
- Document storage, recordkeeping, publishing documents (with help of editor)
- Reminders (reporting, taxes, due dates)
- Calendar (operational, events, point of contact)
- Coordinate presenters (before, during, after)
- Operations/Events accountability
- Contacting lawyer/insurance
Editor
- Blog management
- Creating content
- Photojournalism
- Written journalism
- Regularly published focus pieces
- Monthly news stories (focused articles)
- "Happening this week" (photos of wacky things that happened)
- Project updates
- Regularly published focus pieces
- Publicization and evangelism
- Copyediting, review (with marketing help)
- Wiki content
- Publishing official documents (with help of secretary)
Marketing/PR
- Facebook, Twitter (social media management)
- Event hype (before, during, after)
- Personality
- Finding and re-sharing community content
- Community involvement
- Additional streams (with IT help)
- Promote HeatSync
- Ensuring sales items are displayed well (tables/sales are pretty)
- Branding/Image/Logo/Elevator Pitch (consistency, applied everywhere)
- Swag, Collateral, promo/info materials
- Final review of content?
- News/PR contacts
- Demographics, marketing to the right crowd
- Obtain marketing lists
- Metrics/Analytics/Effectiveness
- Conversion & Retention
- Looking into other/new media, outlets, news, press
IT
- Server/website/email/wiki/docs design/implementation/support/management
- Web development and design (with marketing help)
- eCommerce (with treasurer account)
- Online account management (passwords, integration)
- Computer/hardware design/implementation/management/support
- Network support
- Webcams, twitter bots, etc
- Physical security (with resource manager)
- Public notification of outages/downtime
- Technological recommendations/reviews/ordering (with resource manager and treasurer)
- Technical training
- On call?