Operations team

The operations team is a committee recruited by the board in order to manage the day-to-day operations of HeatSync Labs.

Operations Team Members

Chair (Board Member)

• Will Bradley

Facilities

• General
  • Austin Kipp
• Laser
  • Nate Caine
• Wood & Metal Shop
  • Tim Moffat

Blogging & Code

• Ryan Rix

Social Media

• Erica Weems

Photography

• Ryan Rix
• Jasper Nance

Design

• Samantha Christoff

Resource Manager

• In charge of Tear Apart Nights
• Handle incoming items (donations,
• Handle outgoing items (recycling, auctioning, donating, trashing)
• Inventory management (resource tracking, sellable item tracking, toolshare, with IT's help)
• Responsible for space (organization, cleanliness)
• Manage storage (onsite, offsite)
• Submit orders to Treasurer
• Policies/guidelines, lab safety, waivers, signage
• Facilities management
• Tool buildouts/installation
• Utilities management (with treasurer's help)

Editor

Also see: Office of Editor HowTo

• Blog management
• Creating content
  • Photojournalism
  • Written journalism
    • Regularly published focus pieces
      • Monthly news stories (focused articles)
      • "Happening this week" (photos of wacky things that happened)
      • Project updates
• Publicization and evangelism
• Copyediting, review (with marketing help)
• Wiki content
• Publishing official documents (with help of secretary)

Marketing/PR

Also see Office of Marketing/PR HowTo

• Monitor press via google alerts, add to Press page
• Facebook, Twitter (social media management)

I want to see like 3-4 tweets a day. Maintain a default schedule of tweets at least a week out, and then add/edit that as we find things. Also want to see the heatsync acct logged in on your phone so you get messaged with @messages and can respond accordingly

Posts in the order of importance:

• posts advertising our big events, monthly events, thursday talks 7

days before, 3 days before and day of

• post for weekly events day of
• posts of events WHILE they're happening - IE cool photos and updates

of stuff while it happens at lab

• find good exciting stuff in our stream

--from our local hackers --from other hackerspaces, other cool projects people are working on

• do posts of new tools we got, or do posts of old tools no one knows

about. With pictures

• find projects and pictures from flickr camera and at the space to be

talking about

• Not too sure what to do with already popular links (hackaday, make,

ada, etc), on the one hand they're kind played, on the other theyre perfect for aspirational makers--your discretion

• Promote HeatSync
• Ensuring sales items are displayed well (tables/sales are pretty)
• Branding/Image/Logo/Elevator Pitch (consistency, applied everywhere)
• Swag, Collateral, promo/info materials
• Sales
• Final review of content?
• News/PR contacts
• Demographics, marketing to the right crowd
  • Obtain marketing lists
  • Metrics/Analytics/Effectiveness
  • Conversion & Retention
• Looking into other/new media, outlets, news, press

IT

• Server/website/email/wiki/docs design/implementation/support/management
• Web development and design (with marketing help)
• eCommerce (with treasurer account)
• Online account management (passwords, integration)
• Computer/hardware design/implementation/management/support
• Network support
• Webcams, twitter bots, etc
• Physical security (with resource manager)
• Public notification of outages/downtime
• Technological recommendations/reviews/ordering (with resource manager and treasurer)
• Technical training
• On call?